About After-sales Service

After-sale service :

Quality of products is the life of YIKANG MEDICAL, customers' satisfaction is our emphasis of work.

Repeat orders from old customers are our standard to measure the user’s experience.

Warranty: 12 months 

After-sales service: 

In the warranty period:

Due to non-human factors, we will provide our free spare parts and technical guidance.

Beyond the warranty period:

We charge for the cost of spare parts but provide technical guidance and other after-sales service for free.

Other considerations: 

1. Chair frame warranty is to ensure that the body of the frame is complete, firmly welded, and not cracked, but the surface is not covered by the warranty.

2. The electric wheelchair should be charged in time after running out of electricity to avoid over-discharge, so as to ensure the battery life.

Matters not covered in, please consult with YIKANG MEDICAL VIP after-sales center service staff.

Whole-hearted service every day!